And the winners of the EGR Casino Operator Awards 2018 are...

And the winners of the EGR Casino Operator Awards 2018 are...

Published by Thisbe Savva, 30 October 2018

It is that time of year again where we are all feeling a little anxious and nervous about the upcoming event of the year and the results to come. No we are not talking about Christmas or Halloween, or New Years Eve for that matter, even though all of the above are very exciting events, none of those can beat the event of the year for all of our top casino operators! The EGR Operator Awards ceremony took place on Thursday the 25th of October 2018 at the beautiful Grosvenor House in London where the leading operators in the online casino world got to rub shoulders with one another and twiddle their thumbs whilst waiting for the results to come in!

The EGR Operator Awards attract over 800 of the industries most prestigious professionals from the world’s leading online gaming firms. This is why this ceremony is one of the most important events of the year. Some people often call this the ‘Oscars of the eGaming sector’, that is how glamorous and sought after this annual event is, and everyone wants to get a piece of the action however only the best of the best end up being selected for the shortlist.


There are almost 30 different categories in the EGR Operator Awards which consist of topics such as mobile gaming, horse racing, sports betting, customer service, performance, and the list goes on. There are plenty of chances for operators to win in a category, and if they don’t end up winning in the customer service category, they could still end up winning in fantasy sports or horse racing. One of the most prestigious awards given out each year at the EGR Awards is the Game of the Year, and the Casino Operator of the Year Awards, some might say that these are the creme de la creme of the whole event, and a lot of times the operators are aiming for this award alone.

Wild Seas slot game by ELK Studios is yet again up for nomination, this will mark the third Game of the Year nomination for ELK as they received their first EGR nomination back in 2015 for its war-themed Poltava slot game, and in 2017 they managed to win the Game of the Year award for Wild Toro! Other nominees in the same category are Play’n Go with their Sweet Alchemy slot, NetEnt with Jumanji, Quickspin with Eastern Emeralds, and Evolution Gaming is not missed with their take on the classic game of roulette with Lightning Roulette.

Casino Operator of the Year

For the Casino Operator of the Year award for 2018 the nominees are amongst some of the biggest names in the industry, LeoVegas, PlayOJO casino, Mr Green casino, and of course 888 casino. There are a lot of factors that go into this award, it doesn’t take any old casino to win this award, they have to be reliable, loyal, flexible, and ace the user experience for players. After All, this is one of the biggest rewards at the EGR Operator Awards, and many casinos want to take home this accomplishment.

On the EGR website it states what is necessary for operators to provide in order to be judged and in order to stand a chance at winning an award. Some of the criteria are providing a summary of their product/service offerings as the judges will be looking for examples of product development, flexibility, integration, delivery and innovation. Operators must also describe their customer focus by demonstrating their approach to customer service and understanding customer needs. They must also provide information on the commercial success of the product , and have noted that the more details they receive, the easier it is for the judges to get a good insight and in return easier for them to credit.

The Moment of Truth

Despite the EGR Operator Awards taking place on one night only, this procedure can feel like a massive ordeal for many operators as they are patiently and nervously waiting to see if they have managed to win, let alone just be on the shortlist. The good news is that we have the results of the EGR Operator Awards 2018, and we couldn’t be happier to share them with all of you. Now stop biting your nails and fiddling with your fingers because we are about to give you all of the answers you have been so patiently waiting for!

We will start with the category of the most significance in our opinion which is of course

  • Operator of the Year, and this went to GVC Holdings
  • Horse Race Betting Operator - Paddy Power Betfair
  • Esports Operator - Pinnacle
  • Customer Services Operator - Betsson Group
  • Sports Affiliate - Skores
  • Casino Affiliate - Group
  • Mobile Casino Product - Rank Group
  • In-house Product - BetVictor
  • Mobile Bingo Product - Jackpotjoy
  • Mobile Sports Product - Bet365
  • Slots Operator - William Hill
  • Employer of the Year - Sky Betting and Gaming
  • Marketing Campaign - tombola
  • Rising Star - SuprNation
  • Game of the Year award was awarded to Evolution Gaming for their fantastic live casino game, Lightning Roulette.

We would like to say a big well done to all of those who had taken part and competed in the EGR Operator Awards 2018, it is a massive achievement for all who were shortlisted, and all who went away with an award for their hard work. It is difficult to compete against such an array of casino operators out there, so if you did not manage to take home the award you had hoped for, there is always next year! For us who love our UK casino operators, why not show them some love by heading over to one of our best UK casino sites and playing on some of your favourite slots or live casino games. And until next time, EGR Awards!

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